Remote learning can be a very difficult period for many people in terms of their mental health and wellbeing so it’s important to understand the services around you and the various kinds of support you may be able to access.

  1. For non-urgent mental health or wellbeing concerns, where you can receive brief interventions or can access referrals needed to see other mental health professionals e.g. helplines (various details below), school wellbeing (Email:, and your General Practitioner (GP).

Helpline Details:

  • eHeadspace: Ph: 1800 650 890, chat:
  • Lifeline ph: 13 11 14 (available 24/7), Lifeline Text Service: 0477 13 11 14
  • Kids Helpline: 1800 551 800 (available 24/7)
  • Suicide Line Victoria (24/7 counselling) – ph: 1300 651 251
  • beyondblue: Ph: 1300 22 4636, 24 hours / 7 days a week.
  1. Primary Mental Health Services: These services have clinicians in the community who work with people experiencing mild-moderate mental health concerns. You can now access up to 20 sessions per year subsidised by Medicare (e.g., headspace, private clinics). To access private clinics you need to obtain a mental health treatment plan from your GP.If you’re not sure how to get a Mental Health Care Plan, contact the Wellbeing team and we’ll support you to link in with a doctor.
  2. Tertiary Mental Services: For crisis, urgent and severe/complex mental health concerns. These services include the Short Term Treatment Team, ECAT, CAMHS and Youth Mental Health and YPARC. Access to these services occurs through the regional Triage service and they are available 24/7 by phone (1300 363788) and through the Emergency Department at Bendigo Health. Triage is also available for phone support for friends, family and loved ones — if you’re worried about someone being at risk, you can always contact them for advice.